Tennessee Internet Usage Survey

Tennessee State Library and Archives
403 7th Avenue North
Nashville, Tennessee 37243
Tre Hargett
Secretary of State

You Don’t Need to Own a Computer to Participate in Internet Usage Survey

Surveying people online about their access to Internet service presents something of a Catch-22. Tennesseans are being encouraged to participate in a survey conducted by the Tennessee Department of Economic and Community Development (ECD) about Internet access, particularly access to the high-speed version of the service. The problem is, the survey is online. But if you don’t have service, you can still visit your public library to complete the survey. ECD Commissioner Randy Boyd announced plans to conduct the survey among Tennessee residents and business owners through March 15. Based on the findings, ECD plans to make policy recommendations to Gov. Bill Haslam about how to increase high-speed Internet access statewide. Many people across the state rely on public libraries for access to the Internet because they don’t have computers at home or work. All public libraries in Tennessee offer some type of Internet service to patrons. About three-fourths of them have access to high-speed Internet, with more scheduled to add the service this year. Secretary of State Tre Hargett said it’s important for library Internet users to participate in this survey so ECD will get an accurate picture of where the greatest areas of need are. “As the ways people get information have changed over the years, public libraries have become more than places where they can check out books,” Secretary Hargett said. “In more cases than some of us might realize, libraries are really the only option for people who want to connect with the digital world. Libraries are where many people participate in online educational courses, create their resumes, apply for jobs and use the Internet in other important ways that directly impact their lives. That’s why it’s important for this survey to accurately reflect the type of Internet access available at those libraries.” Tennessee has nine regional library systems that provide training and support to 212 public libraries across the state. According to a recent poll, 151 of those libraries have high-speed connections and 46 more are scheduled to upgrade to high-speed by July.
“In this day and age, we believe it’s important for all of our public libraries to have high-speed Internet service,” State Librarian and Archivist Chuck Sherrill said. “We are moving toward that goal, but we’re not there yet.”
People can participate in ECD’s assessment of Internet access by visiting www.tn.gov/broadband
Media contact: Blake Fontenay, Tri-Star Chronicles Coordinator, (615) 253-8759 or C.Blake.Fontenay@tn.gov

VITA Tax Help

The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $53,000 or less, persons with disabilities, the elderly and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. The Kingsport Public Library’s Mead Auditorium is a VITA tax help site and will offer tax assistance to qualified individuals Saturdays January 30th-April 9th, 9:30 am-1:30 pm on a first come first served basis.

To see what type of tax returns VITA volunteers can help you with refer to this IRS Publication.

What to Bring:

  • Proof of identification (photo ID)
  • Social Security cards for you, your spouse and dependents
  • An Individual Taxpayer Identification Number (ITIN) assignment letter may be substituted for you, your spouse and your dependents if you do not have a Social Security number
  • Proof of foreign status, if applying for an ITIN
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning statements (Form W-2, W-2G, 1099-R,1099-Misc) from all employers
  • Interest and dividend statements from banks (Forms 1099)
  • All Forms 1095, Health Insurance Statements
  • Health Insurance Exemption Certificate, if received
  • A copy of last year’s federal and state returns, if available
  • Proof of bank account routing and account numbers for direct deposit such as a blank check
  • To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms
  • Total paid for daycare provider and the daycare provider’s tax identifying number such as their Social Security number or business Employer Identification Number
  • Forms 1095-A, B or C, Affordable Health Care Statements
  • Copies of income transcripts from IRS and state, if applicable

New App and Texting Features

Look up a book in the catalog or put a book on hold using your device with our new BookMyne app.  Download the free app for Androids and for iPhones, iPod touch and iPads.

You can also sign up to receive your holds available message and overdue notices via text (fees may apply according to what plan you use).  Go into your account, click on the SMS NOTIFICATION at the bottom, click on ADD NEW, use the LABEL as your own reference – you could use something like Sally’s Phone – then select what messages you want to receive (hold pickup notices, bill notices, overdue notices, etc.)

Catalog PIN & New Automation System

Trying to log into our new catalog and wondering what your PIN is? You still enter the barcode on the back of your library card as user, but your PIN is your last name. You can change this once you log into your account, if you want to.  The library is changing to a new automation system. The library looks forward to providing you with new and improved services such as: paying fines and fees with credit/debit cards, receiving texts for holds and overdues, opt-in to keep your reading history, receive checkout receipts via email, and more user-friendly catalog experience.  If you have been using the library’s app – Boopsie – that is being replaced by a new app that is free.  More information will be provided about that in the coming weeks.  The catalog will still be a combined catalog with the same area public libraries and the courier will still transport books to and from these libraries.  Any items needed from ETSU or Northeast State will need to be requested from the library’s reference staff via Inter-library Loan.

Health Insurance Marketplace

To find out more information about 2015 health coverage through the Marketplace, click here:

5 ways to get ready for November 15.

Wowbrary Newsletter

Sign up for our new Wowbrary newsletter and receive weekly newsletters with covers/descriptions, [popularity, ratings, and/or reviews for our new books, DVDs, and audiobooks.  Each newsletter lists the 20 “top choices” plus lists organized by genre for easy location of your favorites.  There’s also a link to previous editions, so if you missed an issue, you can go back and see new items from prior weeks.

For those of you who have been receiving the library’s New Book Alerts newsletters, this product is being discontinued and you will need to sign up for the Wowbrary newsletter in order to continue receiving new materials information.


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