Policies

Kingsport Public Library Policies

TABLE OF CONTENTS

Borrower Classification & Limitations

Borrowing Items

Overdue Fines

Fees

Get a Library Card

Rules of Conduct

Internet Policy

Guidelines for Children in the Library

Exhibit & Display Cases

Meeting Room Policy

Parent/Guardian Registration Form for Therapy Dog Reading Sessions


BORROWER CLASSIFICATION & LIMITATIONS

Juvenile Old enough to sign a card through age 11 Can check out only Easy Books, Juvenile Books or Young Adult Books
Young Adult Ages 12-17 Can check out books & AV (except DVDs)
Regular Ages 18+ Can check out any type of circulating materials
Internet Only Can use the Internet only
Limited
  1. Limited residents
  2. Travelers
  3. Students 16-17 without parent signature
  4. Family member where other family member owes over $5 unpaid fines/fees
Can check out up to 3 items – books only
Organization Organization must be located within the City of Kingsport Can check out any type of circulating materials

 
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BORROWING ITEMS

  • 4 weeks – All circulating items can be borrowed for four weeks, except new releases, new magazines, audio-visuals and DB reading list titles
  • 2 weeks – New releases can be borrowed for two weeks
  • 1 time – Renew items one time before the due date.  Exceptions include items that have holds, DVD/VHS, new adult fiction and Interlibrary Loans
  • A borrower can check out items or use the library computers as long as that person does not owe the library over $5.00.

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OVERDUE FINES

  • Overdue fines are $.10/day for most items
  • Overdue fines are $1.00/day for DVD/VHS, $2.00/day for MP3 players and $5.00/day for eReaders.

The maximum overdue fine for each item per category:

Book $5.00 each
DVD/VHS $5.00 each
MP3 Player $10.00
Storytelling Kit $25.00
eReader
Cost of device if overdue 25 days or more
$25+late fines+any damage fines if returned in either outside or inside book drop

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FEES

Lost library card $1.00 first time, $5.00 subsequently
Copies – black & white $.15 per page
Copies – color $.25 per page
Lost or damaged item Cost of the item plus $5.00 processing fee
Limited Card Deposit $15 – refundable
InterLibrary Loan Usually no fee, but may vary according to the lending library’s policies
Returning DVD to book drop/vice-versa $3.00 plus any damages

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GET A LIBRARY CARD

If you are 18 or over, live within the City of Kingsport, Sullivan County or Hawkins County, you can submit an application online below or come to the library to fill out the application. If you live outside these areas, but within fifty miles, you must come to the library to fill out an application. There is no annual fee for having a card.

If you are younger than 18, you must apply in person at the library with your parent or legal guardian who will sign your application.

Before you can receive your library card, you must come to the library and show library staff a current photo ID and one item you have received in the mail at your current address.

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RULES OF CONDUCT

So that all patrons of the Library can use its facilities to the maximum extent possible during the Library’s regularly scheduled business hours, the Kingsport Library Commission hereby adopts the following rules:

  1. Patrons shall be engaged in activities associated with the use of a public library while in the building.  Patrons not engaged in reading, studying, or using library materials shall be required to leave the building.
  2. Patrons shall respect the rights of other patrons and shall not harass or annoy others through noisy or boisterous activities, by staring at another person with the intent to annoy that person, by following another person about the building with the intent to annoy that person, by playing audio equipment so that others can hear it, by singing or talking to others or in monologues, or by behaving in a manner which reasonably can be expected to disturb other persons.
  3. Cell phone use is not permitted.  If the patron’s phone rings while they are inside the library, the patron needs to take the phone into a lobby or outside.
  4. Patrons shall not interfere with the use of the Library by other patrons; or interfere with Library employees’ performance of their duties.
  5. Patrons shall not be permitted to enter the building without a shirt or wearing shirts unbuttoned or unzipped or without shoes or other footwear.  Persons whose bodily hygiene is offensive so as to constitute a nuisance to other persons shall be required to leave the building.
  6. The following are prohibited inside the library:
  • Selling or soliciting services, money or items.
  • Distributing or posting printed materials that have not been approved by the Library.
  • Possessing or consuming illegal drugs or being under the influence of same
  • Possessing or consuming alcohol or being under the influence of same.
  • Smoking or other uses of tobacco.
  • Bringing/consuming food or beverage in any type of container (except in staff areas and in the auditorium for scheduled events where food and non-alcoholic beverages may be consumed.).
  • Sleeping or putting head on the table
  • Putting feet or legs on the furniture
  • Bringing animals or pets into the library (except assistance/therapy animals).
  • Intentionally damaging, destroying, or stealing any library property, patron’s property or employee’s property.
  • Taking library materials into rest rooms.
  • Removing library material from the premises without authorization through established lending procedures.
  • Receiving incoming calls on the pay phone
  • Riding skateboards, bicycles or electric scooters in the Library.
  • Playing games of any kind except under library supervision.
  • Moving tables, chairs or other furniture.
  • Leaving a child under 11 years of age unattended by an adult.
  • Stranding any child or young adult (up to age 17) at the Library without a ride home at closing time.
  • Changing clothes, bathing, shaving, etc. in the restrooms.
  • Bringing bedrolls, blankets, frame back-packs or suitcases.  Small duffel bags must remain with the owner at ALL times.
  • Carrying weapons of any type.
  • Engaging in disorderly conduct, fighting or challenging to fight, or using offensive words likely to provoke violence.
  • Using obscene or abusive acts and/or language.
  • Any other illegal acts or conduct in violation of Federal, State or local law, ordinance or regulation.

Any patron not abiding by these or other rules and regulations of the Library shall be asked to leave the Library premises and may be banned for various time periods.  Library employees shall contact the Kingsport Police Department if deemed advisable.

Theft or damage of library material is a serious offense and will result in permanent exclusion from the library and/or in arrest.

Communication of threats, physical violence or sexual offenses will result in permanent exclusion and/or arrest.

Trespassers will be arrested and prosecuted.

Any patron who violates the Library’s rules and regulations shall be denied the privilege of access to the Library by the Library Commission, on recommendation of the Library Manager.  Any patron whose privileges have been denied may have the decision reviewed by the Library Commission.

 Adopted 11/9/92 Amended 3/8/93 Amended 8/12/02 Amended 7/14/03

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INTERNET POLICY

1.  In keeping with its mission to provide information through appropriate means, the Kingsport Public Library & Archives (hereafter referred to as “the Library”) offers public access to the Internet for the purpose of expanding and enhancing information resources.

2.  Internet users access the Internet at their own discretion and are responsible for their own searches. Not all information found on the Internet is reliable, current, or accurate, and users are encouraged to make use of links from reliable sites such as are created by libraries, universities, and public agencies.  The Library is not responsible for the content or availability of any Internet Web Page that the Library did not create.  As with other materials available within the Library, authorizing and overseeing use by children is the responsibility of the parent(s) or legal guardian(s).

3.  This service is equipped with an Internet filter.  The purpose of the filter is to promote use consistent with the nature and function of the Library, and to encourage a public work area that is inviting and non-threatening for both sexes and for all ages.  Please be advised that no filtering software is completely effective and the Library does not dictate how the filter functions.  While the filter will restrict access by minors to text or graphics that are obscene, child pornography or inappropriate or harmful matter on the Internet and World Wide Web, no filtering software is completely effective.

4.  The Library cannot guarantee users confidentiality or privacy when accessing the Internet in a public area.  Internet users are asked to show common courtesy towards other users.  Users are also advised to be cautious about information they provide to others over the Internet.  When using a web-based e-mail service, minors should be careful not to give out identifying information such as their home address, school name or telephone number without their parent’s or guardian’s approval.  Minors should never arrange a face-to-face meeting with someone via the computer without their parent’s or guardian’s approval.  Minors should not respond to messages that are suggestive, obscene, threatening or that make them uncomfortable.  Remember that people online may not be who they say they are.

5. For users under 18 years of age, the user and a parent or legal guardian must sign the agreement in the presence of an authorized library staff member who will initial as witness.  Signature indicates having read and accepted this Internet Access Policy.  Users under 12 years of age may use the Internet accessible computers only under the supervision of a parent or guardian, or an adult authorized in writing for this purpose by the same parent or guardian who signed the Internet Use Agreement.

Patrons 18 and older do not have to sign a paper copy of the Internet Use Agreement, but each time they sign in on a public internet computer , they must click “Accept” on the posted Internet Use Policy page to access the internet.

6.  This service is provided on a first-come, first-serve basis.  Authorized Library personnel may reserve use for public training purposes, provided at least one computer is still available for public walk-in use.  Overall time limit per day for Internet use is 60 minutes

7.  Patron must use their OWN card.  If they uses someone else’s card, that person’s card, as well as the patron’s card, will be blocked.

8.  Users may print pages at the cost listed in the Library’s Fee Schedule as approved by the City of Kingsport Board of Mayor and Aldermen.

9.  Use of the Internet for purposes or activities that violate Federal, State, or local laws is prohibited including, but not limited to, those laws related to obscenity, libel, or copyright infringement.  Use of library computers to send, receive or display inappropriate material, defined as text or graphics which may reasonably be construed as obscene, is prohibited.  Any use of the Internet that causes Library staff to reasonably suspect that such use violates these laws will be reported to the appropriate law enforcement agencies for investigation and possible prosecution.

10.  Internet access is not to be used to send or receive e-mail other than through web-based e-mail services, install software or files, change settings or configurations, violate another person’s privacy, engage in any activity that is loud, disruptive, or offensive to others, or engage in any activity that can be construed as vandalism, either of the Library’s computers or remote computers.  Unauthorized access or hacking into the library’s stem is not allowed.

11.  The Library reserves the right to suspend or terminate Internet access privileges for anyone not adhering to this policy. 

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GUIDELINES FOR CHILDREN IN THE LIBRARY 

  1. Children ages 10 or younger should be under the supervision of a parent or adult caregiver who assumes responsibility for the child during his/her entire stay in the library
  2. If a young child is participating in a program, the adult must stay with the child in the program.  If an older child is participating in a program, the adult must remain in the building to be available in case that child needs to leave the program for any reason.
  3. If anyone under the age of 18 is left at the library at closing time or in the event the library closes early due to weather or other unforeseen circumstances, the staff on duty will notify the Kingsport Police Department to arrange for the child’s return home.
  4. Young children should not use adult restrooms unsupervised.
  5. If a child’s behavior is disruptive, the family may be asked to leave
  6. Children should have some form of identification, including his/her telephone number 

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EXHIBIT AND DISPLAY CASES

The Kingsport Public Library maintains a display case and bulletin boards for the exhibit of and posting of materials; and designated areas (such as literature racks and spaces on countertops and tables) for the passive distribution of information.

  1. Bulletin Boards and Display Case:
    1. Large bulletin board next to Circulation and Display Case in Lobby:

Reserved for materials about:

  • Library/Archive programs, services and events (including area library events)
  • Friends of the Library programs and events
  • Other government entity information (such as the City of Kingsport, and the state and federal governments)
    1. Small bulletin board behind the Circulation desk:

Reserved for materials about:

  • Library/Archive programs, services and events
  • Friends of the Library programs, services and events
    1. Small bulletin board near front entrance at Circulation desk:

Reserved for materials about:

  • Friends of the Library programs, services and events
  1. Pamphlet Racks
    1. Small pamphlet racks on and around Circulation desk:

Reserved for materials about:

  • Library/Archive programs, services and events
  • Friends of the Library programs, services and events
    1. Large pamphlet rack near Circulation desk:

Other organizations may provide dated materials for passive distribution.  Passive distribution means leaving the materials with Library staff for Library visitors, if they so choose, to review and or/take with them.  Passive distribution does not include verbally or visually (by means of signs, placards, etc.) encouraging Library visitors to review or take any materials with them.

  1. General Prohibitions:

The following items may not be posted on bulletin boards or left in pamphlet areas:

  • Materials that support or oppose any current or pending ballot measure (except one pertaining to the Library) or political candidate.  The Library is not intended to be a forum for the support or opposition of political candidates or ballot measures.  Official election information is made available in the library.
  • Because it is not consistent with passive distribution, materials asking Library visitors to sign a petition or letter are not permitted.
  1. Terms for Use

All materials exhibited, posted or distributed must comply with this policy and any other applicable Library regulations or guidelines.  No other materials may be exhibited, posted or distributed.

To ensure equitable access to limited display space available, the Manager (or designee) may establish criteria regarding posting and distribution of material, including:

  • The maximum size of material to be posted or distributed
  • The maximum length of time materials may remain posted or displayed
  • The maximum amount of time before or after an event a posting may occur
  • The frequency with which material may be posted or displayed by the same organization
  • Consistent methods for allocating space should the amount of materials exceed the space available for posting or distribution.

All posting and placement of materials in distribution areas and display case shall be done by personnel from the Kingsport Public Library, or by their designee. No advertisements of personal service or sale of products will be accepted. Individuals requesting posting or distribution shall not themselves post or leave materials in distribution areas.

Materials left for posting or distribution without authorization from the Library will be discarded.

The Library assumes no responsibility for the preservation or protection of materials displayed, posted or distributed.  Bulletin board and pamphlet materials will not be returned.

Authorization will be based upon the provisions of this policy and will not be based upon the viewpoint, beliefs, or affiliations of the groups or the viewpoints expressed in the materials.  Posting or distribution of any such materials in the Library does not indicate Library endorsement of the ideas, issues, or events promoted by those materials. 

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MEETING ROOM POLICY 

The Mead Auditorium (capacity 150) and the Board Room (capacity 12) are primarily for use by groups to conduct meetings and conferences.

  1. Meeting room facilities are available for use by non-profit organizations and community groups.  Meetings with the chief purpose of the displaying of items for the promotion of services for sale will not be permitted.  The rooms are not to be used for private parties or private events of a social nature, such as weddings, receptions, birthday/anniversary parties, etc.  They are also not to be used for conducting personal business.
  2. Fees are charged for use according to the latest fee schedule. No admission will be charged for meetings or exhibitions sponsored by the library or archives, Friends of the Library, Friends of the Archives or by approved nonprofit education groups such as First Book-Greater Kingsport, Literacy Council of Kingsport (and their tutoring), or the Volunteer Tax Assistance.
  3. Children’s groups may be scheduled, provided they are supervised by an adequate number of adult sponsors.
  4. Organizations/Groups must fill out an application form and pay applicable fees at  least 7 days in advance of the proposed meeting date.  Application forms and fee schedules for use of rooms and equipment are available at the Information Desk (near the Palmer Room) on the 4th level of the library.  Completed forms are to be returned to and fees paid (check or exact amount of cash only) at the 4th level Information Desk. Permanent scheduling is not accepted (e.g. for the third Tuesday of every month) except for library-affiliated organizations.
  5. Notification to the library of cancellation of a meeting is required 7 days prior to the meeting date.  Fees will be forfeited for cancellations made later.  It is the group leader’s responsibility to notify its members/audience if a meeting is cancelled.
  6. The meeting must be held within the confines of the meeting room and shall not cause a disturbance to those using the library’s public areas.
  7. The person making the reservation will be held responsible for the conduct of those attending the meeting and for any damage to library property by those attending the meeting.
  8. Meeting rooms must be vacated 15 minutes before the library’s posted closing and the premises left in good condition.
  9. In order to use the auditorium when the library is not open, a group must pay, in advance, a fee of $45 to cover overtime. This arrangement is dependent upon a staff member being available to stay a maximum of three hours.
  10. The set-up or handling of exhibits or paraphernalia brought in for meetings shall be the responsibility of the group using the meeting room and not the responsibility of thelibrary staff.
  11. Groups using A-V equipment must provide such equipment unless arrangements have been made to use equipment owned by the library.  The operation of any A-V equipment is the responsibility of the group using the meeting room and not the responsibility of the library staff.
  12. Food is permitted in the auditorium but not in the boardroom or any other library area.  Groups wishing to use the kitchen adjacent to the auditorium should request its use at the time they reserve the auditorium.  Kitchen clean up is the responsibility of the group that has used it and should be done in accordance with the checklist posted in the kitchen.
  13. Failure to abide by these rules for meeting rooms and kitchen use may be justification for denying the group further use of the meeting room.

 

Approved by the Library Commission August 12, 2002.

Revised  March 12, 2007

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PARENT/GUARDIAN REGISTRATION FORM FOR THERAPY DOG READING SESSIONS:

 R.E.A.D. (Reading Education Assistance Dog)

Call 229-9366 to register your child in an available time slot.

Have fun, make a new (canine) friend, and improve your reading skills. Independent readers

in grades 1-5 are invited to read to a socialized, experienced therapy dog with the dog owner. Children can bring their own books or choose a book from the library when you arrive. There are a limited number of time slots, so please check carefully that you will be able to come for the session you select. Note it on your calendar. Thank you.

Please fill out the Registration Form and return it to the library.

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Child’s name___________________________________________________________

Address_____________________________________________________ Phone_________________

Grade and School_______________________________________________________

Parent/Guardian name (address and phone if different than child’s) __________________________

Does the child have any special needs? Please explain.

______________________________________________________________________

Does the child have any fear or apprehension around animals, especially dogs? ___________________

Does the child have a dog at home? ________________________________________

Does the child have any special hobbies or interests? __________________________

Does the child have any known allergies? ____________________________________

Any additional information the dog owner might need? __________________________

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Participant Agreement:

Say Cheese! Photographs or videos of children and others in the library may be taken during events, performances, and open library hours by any representative of Kingsport Public Library and used in any media (newsletter, website, posters, brochures, exhibits, etc.) If you do not want your child in a picture, please just move away from the camera or let us know.

I, _________________________________________ (parent), agree that my child

___________________________________(child), as a participant in the “R.E.A.D. to a Dog” program, will attend the session that we have agreed upon, and will notify the library at 229-9366 as soon as possible in the event that my child cannot attend his/her reading.

Read to a Dog

Date _______   Time__________

 

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