Issues With Holds and App

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We are working through some bugs in our new automation system.  In the past, when we ordered items, they appeared in the catalog as “on order” or “in process” and you could place holds on that item.  But our ordered items are not appearing in the catalog and we are diligently working on correcting that.  Also, the app with the new system (BookMyne) isn’t working in the Android store yet.  It is in the iTunes store – but only under iPhone.  You can download that app onto your iPad and it will work.  We apologize for the inconvenience, and hope you will be patient with us as we work through these issues.

Catalog PIN & New Automation System

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Trying to log into our new catalog and wondering what your PIN is? You still enter the barcode on the back of your library card as user, but your PIN is your last name. You can change this once you log into your account, if you want to.  The library is changing to a new automation system. The library looks forward to providing you with new and improved services such as: paying fines and fees with credit/debit cards, receiving texts for holds and overdues, opt-in to keep your reading history, receive checkout receipts via email, and more user-friendly catalog experience.  If you have been using the library’s app – Boopsie – that is being replaced by a new app that is free.  More information will be provided about that in the coming weeks.  The catalog will still be a combined catalog with the same area public libraries and the courier will still transport books to and from these libraries.  Any items needed from ETSU or Northeast State will need to be requested from the library’s reference staff via Inter-library Loan.

Wowbrary Newsletter

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Sign up for our new Wowbrary newsletter and receive weekly newsletters with covers/descriptions, [popularity, ratings, and/or reviews for our new books, DVDs, and audiobooks.  Each newsletter lists the 20 “top choices” plus lists organized by genre for easy location of your favorites.  There’s also a link to previous editions, so if you missed an issue, you can go back and see new items from prior weeks.

For those of you who have been receiving the library’s New Book Alerts newsletters, this product is being discontinued and you will need to sign up for the Wowbrary newsletter in order to continue receiving new materials information.


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